Apprentice Medical Receptionist-Administrator at Denton Village Surgery
We are looking for an enthusiastic and dedicated Apprentice to join our team at Denton Village Surgery.
A small, friendly practice situated in rural South Northants, between Northampton and Bedford but also within easy travelling distance of Milton Keynes and Wellingborough. We often train apprentices and they do very well in their progression with us. We currently have a Nurse Apprentice and a Reception/Admin apprentice coming to the end of their course. We have supported many staff through their Dispensing NVQ qualifications over the years.
The successful candidate will need to have accurate attention to detail and be IT literate. Good communication skills and maturity is also important. There are great opportunities to develop and progress here. Good customer service and telephone skills are essential to be able to deal with patients in a courteous and confidential manner. You must be keen to learn and be adaptable to the different work required and have a clean and tidy appearance. This role is supported by a professional NVQ qualification.
Working as part of our busy Reception/Admin team, duties include:
• Greet and book in patients and visitors to the practice
• Answer the telephone, ensuring all details are accurately recorded
• Booking, amending or cancelling patient appointments
• Liaise with the team to assist in administration
• Participate in practice meetings
• Ensuring data entry is accurate using the in-house system
• Become more involved in clinical administration as your role develops
• Dealing with requests or messages for the doctors and nurses
• Signposting patients to appropriate services
• Maintaining patient confidentiality
• Any other general admin duties as required.
Due to the location of the surgery, having a reliable source of transport is essential. Free parking is available.
Hours:
Full-time - 35 hours per week
Suitable apprentices will be able to work flexibly between the hours of 07:30 and 18:30 Monday to Friday.
Sample hours:
Month one - 07:30-14:30 Monday to Friday (each inclusive of a 30 minute paid break)
Month two - 11:30-18:30 Monday to Friday (each inclusive of a 30 minute paid break).
5 weeks Annual Leave per year plus Bank Holidays
Generous NHS Pension Scheme
£6.00 per hour Apprenticeship, plus NVQ L2 qualification.
Nicola Draper
Practice Manager
Denton Village Surgery
Orchard Lane
Denton, Northants
NN7 1HT
nicola.draper3@nhs.net
Primary Contact
Nicola Draper